Master Small Business I - Warrior Edition

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Believe in Yourself



Objectives

Objectives:

  • To accept that leaving your comfort zone can be painful.
  • To weigh immediate gratification versus long-term reward.
  • To learn that to win big, you often have to risk big.
  • To study the characteristics of Master Warriors.
  • To become a Master Warrior. Start acting like one.
Background

Background:

   Stop making excuses and believe in yourself.

   Wouldn't it be nice if your CO could just command you to be a success? “Airman, you must be successful. That's an order!”

Dora-at-DeliCounter.jpg
   And you thought, “Oh, OK, I hadn't thought of that myself. I'll do it.”

   What holds people back from success?

   Is there really such a thing as fear of success?

   In the world, perhaps there are very few people who would be afraid to have a nice car, wonderful job, great house and be able to take fantastic vacations and spoil their loved ones.

   These poor people have real psychological problems. They need a lot more than motivational encouragement. They need professional help.

   So, what's holding back most people from reaching for their potential?

   Well, underachieving can be a very comfortable cocoon.

   George gets comfortable being a bus driver. He is accepted as a bus driver. You don't go up to a bus driver and ask him why he doesn't live in a $500,000 house with a swimming pool. That would be rude. The man is a bus driver.

   Dora is comfortable as a meat cutter. She is accepted as a meat cutter. You don't ask her why she doesn't submit her photos to magazines and newspapers. Give the lady a break. She is very good at slicing bologna.

   They are comfortable and accepted. They don't have to change. Who is asking them to change? What right has anyone got to pressure anyone else?

Booth Luce

   Remember that with change comes risk and the very real possibility of pain and some deprivation.

   Before we get to major changes like starting a business or being a super salesperson or becoming a top executive, let's look at something relatively simple like losing twenty pounds.

   To lose that twenty pounds, you must endure several months of pain and deprivation. Yes, everyone hopes that some guru will find a magical painless weight losing formula. Unfortunately, for all of us, the truth is that losing weight is a physical process of burning more calories than you take in. When you go through this physical process you will get hungry and hunger hurts and hunger makes you angry and anxious.

   But, who wants to hear about pain and deprivations? No normal person is going to sign up for a diet that promises results but tells the truth, “As you lose the pounds, you may feel an overwhelming urge to run through your neighborhood screaming with rage. Please do not carry any type of weapon with you when you are on this diet.”

   Honesty equals failure in the weight-loss business. Frito Lay introduced a diet potato chip with a new miracle chemical called “olestra.” You would lose weight eating these chips because they had one significant side effect. They might cause “spontaneous uncontrollable diarrhea.” Gee, I'll take two bags of those to bring on my first date.

   Frito Lay told the truth and olestra chips were a failure.

   As Marine Colonel Nathan R. Jessep, Jack Nicholson, said in A Few Good Men, “You can't handle the truth!”

   Losing weight is never going to be easy for anyone on any diet. Losing weight is leaving your comfort zone.

   It is unpleasant.

   If it were easy, a lot more people would be thin.

   To succeed at dieting, you need a lot of will power. You must actually believe that, “No food tastes as good as being thin. I will accept the pain to be thinner.”

   You think to yourself, “This is really unpleasant. I could be doing something very pleasant and eat a Twinkie. I can use a sugar rush right now. BUT INSTEAD I WILL GO TO MY ROOM AND SCREAM INTO A PILLOW. I will persevere. I will be thin.

   Now, losing weight can be a piece of cake compared to making other major life decisions like starting a business.

   Are you ready to risk that $30,000 you sacrificed to save dollar by dollar? Are you ready to borrow another $20,000?

   Again, immediate gratification battles possible long-term reward.

   There will always be that little devil on your shoulder telling you that you don't have to do this. You could forget starting the business and take that $30,000 and buy a tricked-out truck. You could do lots of good things with $30,000. Anyway, aren't the odds for surviving more than one year in business 50/50? Why take the risk?

   Most people find an acceptable reason for inaction, for example, “I want to be safe.” This sounds perfectly normal and reasonable. Others will agree. No one will blame you.

Bill
Warrior Mindset
   When you tell others about your plans in a half-hearted manner, everyone will gladly help you complicate the opportunity until the opportunity becomes undoable. You'll have lots of excuses for inaction. Yes, if you sign on for basic training, you might break a leg, strain your back and get lots of blisters on your feet. Yes, working as a clerk at CVS is a lot safer.


   Did anyone call you a loser yesterday? Of course not. So relax; no one is going to push you to excel today or tomorrow either.

   A few extra bucks would be nice, so you think about asking for a promotion at work. Yes, you qualify for the promotion, but there is a steep downside. You'll have to move. You'll have to work for a new district manager with a reputation as a jerk. Your spouse and kids will cry. “Daddy, we can't move, I just made the Little League team.” Why put up with the hassle when your present job isn't so bad? Forget the promotion.

   When you look at weaker people who give up or stop trying or never try at all, they may have very legitimate reasons for not seeking a promotion, not starting a business or not losing twenty pounds.

   Who is to say? If they don't care, why should anyone else care?

   Why do you want to leave your comfort zone and put yourself in the path of pain, deprivation and possible ridicule? Why do you only think about yourself? What about what your spouse and kids want? Why not use others as the basis for your excuses?

   Because, you aren't a lazy wimp and there may not be any other way to get to where you want to go except by working hard and taking a few risks.

Plutarch

   If you look for excuses, there will always be tons of excuses:

   Don't start the diet.

   Don't start your own business.

   Don't ask for the promotion.

   Do nothing and you can't fail.

   Work as a clerk at Home Depot.

   Work for your cousin's landscaping business.

   Work as a janitor at the town library.

   There is nothing wrong with these jobs if you are willing to settle for them.

   Somebody is going to be the general. Somebody is going to be the Sergeant Major and somebody is going to the PFC. If you say that you're happy as the PFC, everyone else will just nod, shrug and go about their own lives. If you think little of yourself, the world won't argue with your decision.

   You can be on Coronado Beach in Southern California getting a tan or becoming a Navy SEAL. You choose. You can get through Hell Week or you can ring the bell. You choose. You can sit on your big, fat butt eating donuts as a deputy sheriff in a small rural town or you can have an 80% chance of being deployed to Afghanistan or Iraq and seeing combat when you become a Seal. You choose who you are.

   You must play the Devil's Advocate with yourself. You must test and question your own commitment. With a lot of time and money at risk, once you begin, your commitment must be 100%.

   Who owns the skyscrapers? Somebody does.

   Whose pictures hang in the museums? Somebody's do.

   Who lives in that beautiful mansion on the ocean? Somebody does.

   Who will make a zillion dollars figuring out e-commerce? Somebody will.

   Maybe, if you're George, you've got to stop the bus and get off. Maybe, you've got to say, “Enough, I want more from my life than this.”

   Maybe, if you're Dora, you've got to turn off the slicing machine and walk out the front door. Maybe, you've got to say, “My boss is a moronic jackass and I've got to get out of here before this whole place goes to hell in a hand basket.”

   Don't look back.

   Look forward.

Bill
Warrior Mindset
   Most people aren't stupid. Most people see what's going on around them. Most people just make a decision to not make the effort, to not take the risk and to just leave well enough alone.


Characteristics of a Warrior Entrepreneur


   As a warrior, a black belt or present or former member of the Armed Services, you possess many of the characteristics associated with successful entrepreneurship. There is a short list here and later you will learn much more when you complete the Master Leadership Course. This is a good life for a warrior.

   • Has a lot of energy.

   An entrepreneur is someone who seems to find the time for work and research and sports and hobbies and family and even to volunteer for worthwhile causes. They are spirited. If a particular job takes twenty hours, they work twenty hours. Remember the old saying, “If you want something done, ask a busy person.”

Bill
Warrior Mindset
   As you will learn to appreciate throughout the Master Success Courses, there are very simple reasons why most people do not progress from ordinary to extraordinary. They are unfocused; non-risk takers who choose not to work particularly hard.


   •Enjoys trying new activities.

   Entrepreneurs constantly look for ways to improve their businesses. These are people for whom today isn't simply a day old version of yesterday. Rather, they have to-do plans for every day. Every day is special. The entrepreneur is someone who couldn't stand a do-nothing, boring job.

Bill
Warrior Mindset
   It’s easy to do what you’ve always done. If you try something new, you may not like it. And, the warrior thinks, “Yes, okay.” If you try something new, you may not be very good at it right away. And, the warrior thinks, “Yes, okay.


   •Likes to work with people.

   If you want to make money, someone has to give you that money. To give you their money, people have to like you. The best way to get people to like you is to like them first. The typical entrepreneur is a "people person" who is always ready with a warm handshake and a smile.

Bill
Warrior Mindset
   “Love your customers. They have the money!” Repeat. Repeat. Repeat.


   •Is not easily discouraged.

   The entrepreneur is someone who realizes that success requires hard work. If success were easy, everyone would be financially successful. They aren’t. At times, they may do a lot of work for results which amount to little or nothing. They may hear a lot of “No”s. They may hear a few rude rejections. The entrepreneur marches on.

Bill
Warrior Mindset
   Some will. Some won't. So what? Next.

   • Is well organized.

   They have an action plan for every day. They make lists. They are on a mission. They know where they are going. Entrepreneurs are people who take pride in their appearance and take care of their possessions. Simply, they look successful. They exude confidence and success.

Bill
Warrior Mindset
   Too many losers are just going through the motions at work and in their personal relationships. They don't really care. A warrior is much different. A warrior is prepared. Know what you want to accomplish. Take pride in who you are and how you look.


   • Likes to take charge.

   Entrepreneurs will show initiative and motivate others to get a job done. They know where they are going and how to get there. If they are wrong and make a mistake, they admit the error and try again and again until they get where they are going.

Bill
Warrior Mindset
   A warrior is ever ready to volunteer and contribute. The warrior doesn’t sit back and think, “Who cares? This isn’t my job.” If the truck gets a flat, they’ll help fix it. If the barracks need cleaning, they’ll help clean. If a weaker person needs help through no fault of their own, they’ll help.


   • Is decisive.

   Entrepreneurs make things happen. Yes, they call their own shots and create their own futures, but if they do nothing, they get nothing. Yes, there is pressure to perform. Yes, carefully planning can go up in smoke when the first shots are fired.

Bill
Warrior Mindset
   There is no Plan B. You've got to do everything possible to make Plan A work. If you keep telling yourself that working in your Uncle's furniture store is the best that you can do, you will soon believe this and you'll be stuck there forever.


   • Has self-confidence.

   The entrepreneur has a strong "Why not me?" attitude. If someone else has already done what you want to do, you answer with confidence, "Why not me?" If you want to become a helicopter pilot, lots of other Airmen have become helicopter pilots, "Why not me?" If you want to own a Burger King franchise, lots of other people own Burger King franchises, "Why not me?"

Bill
Warrior Mindset
   What positive qualities have other people got that you don’t already have? There are probably none. What if everyone can’t start a business? What if everyone can’t make decisions? What if everyone isn’t willing to work hard? What if everyone doesn’t have managerial leadership potential? Why do you care about everyone? You certainly aren’t everyone. You are extraordinary. You are a warrior.


Bill
Warrior Mindset
   To put your warrior skills to work and become a tough, thoughtful, spiritual person of action, you will embrace the following list of personal characteristics. You will be learning a lot more about each characteristic as you proceed through the Master Success courses.


20 Distinguishing Characteristics of a Master Warrior


  1. Commits to ethical behavior.
  2. Matches words with actions.
  3. Strives for excellence.
  4. Works independently of criticism and praise.
  5. Organizes methodically.
  6. Stands tall.
  7. Listens to learn.
  8. Teaches softly.
  9. Tests strictly.
  10. Proceeds patiently.
  11. Treats everyone equally.
  12. Assumes the lead.
  13. Accepts responsibility.
  14. Seeks simple solutions.
  15. Dares to risk.
  16. Reacts calmly.
  17. Lives now.
  18. Appreciates all life.
  19. Improves herself.
  20. Helps others.
Story

Story:

Romano's Homestyle Pizza


Kevin Romano    Kevin Romano is 27. After high school, he joined the Marines and spent most of that time on Embassy duty in Japan. Returning to his hometown and for the last six years, he has been working at a large discount department store. In those six years, he has risen to become assistant manager of the hardware department. He makes $700 a week and takes home about $485 after deductions. Kevin shares a two-bedroom apartment with a roommate. He goes out two or three nights a week. Kevin lives well enough for an average Gen-Xer.

   Kevin's life is average.

   BUT, Kevin “Once a Marine, always a Marine” hates average.

   For some time, Kevin has had this gnawing feeling that he is going nowhere fast. It isn't difficult for Kevin to predict his own future. There are plenty of role models at the store – clones of himself only 10, 20, or 30 years older. He can see another 35 years doing just what he's doing now.

   “Ma'am, please ask your son not to play around that table saw!

   “I'm sorry, but I don't know if someone named Philip invented the Phillips head screwdriver.

   “Yes, we really do have 16 different shades of off-white paint.

   “I'm not arguing, Sir, I believe you. If you wanted to drive 31 miles down Route 9, you might find a similar ladder for $6 less at Home Depot.

Robert Frost

   This was yesterday at work. This is today at work. This will be tomorrow at work. Kevin does not want this to be the rest of his life at work.

   The big earners at Kevin's store make about $850 a week including overtime, commissions, bonuses, and take home around $615.

   On average, each of Kevin's co-workers has a working spouse who will bring in another $400 a week. From these joint paychecks, these couples have to make and adhere to a family budget. Out of the budget comes the cost of raising the kids, the mortgage, two car payments, food, clothing, entertainment and much, much, much more - bills, bills, bills, bills.

   Do average people have anything left over for investing? Are you kidding? The financial ends just barely meet.

   Fortunately for Kevin, he can see all of this. He can see a steady paycheck if he is willing to just shut up and play along.

   Kevin can see that doing a good job at the store will yield modest raises and modest promotions over the next 30 to 40 years. Of course, the smooth path of Kevin's ordinary life presumes that over the course of the next 40 years, he doesn't make any of the local bosses angry, or that the big bosses don't decide that the way to increase shareholder value is to downsize the company or that the company decides to get out of the hardware business.

   Kevin knows that he hasn't gone so far down into the middle class corporate rut that he can't see a world beyond the front doors of the department store.

Bill
Warrior Mindset
   On the battlefield, you must listen to your command staff. This is not the time for debate. You must “do or die.” However, if you are working in the hardware department at Sears or K-Mart or Wal-Mart and the job is boring and you hate it or the job is chaos and you hate it, then, don’t let the door hit you in the butt on the way out!


   There is a world beyond those doors filled with extraordinary possibilities offering extraordinary rewards.

   A lot of people will say they want what Kevin wants. To them, it will be lip service. If only …

   But, Kevin is different.

   Kevin is going to do something about his future.

Kevin Chooses a Business


   Kevin has a background in retailing. However, instead of becoming a salesman, Kevin decides to open a pizza shop. Does Kevin have the warrior business skills necessary to succeed with his own small business?

   As you follow Kevin's story through the next several missions, you will see his situation progress from selling pizza - a way to make a living - to selling pizza shops - a way to get rich, - to franchising pizza shops - a way to make a fortune.

Operational Limitations

Operational Limitations:

  • Be careful because it is easy to find people who will complicate your opportunities, put doubt in your mind and give you excuses for inaction.
  • People who are going nowhere are always eager to have you join them and validate their poor decisions.
  • Many low level jobs can lull you into complacency with a steady paycheck and with zero pressure to perform at an elite level.
Action Plan

Action Plan:

   Make a decision to put your warrior skills to work. Proper application of your warrior skills can lead you to wealth.

  • If you were Dora or George, how would you have reacted?

  • Define “no pain – no gain.

  • Explain immediate gratification versus long-term reward.

  • Within your own circle, identify people who are underachieving and settling for less.

  • List people whom you admire. They can be real people or fictional characters. What characteristics do you admire?

  • Identify specific people who have done what you want to do. How can you meet them? When you meet them, what will you ask them?

  • From the list of Master Warrior characteristics, check off areas where you need improvement.


Jargon

Jargon:


   Lifestyle- Way of life or style of living that reflects the attitudes and values of an individual or a culture.

   Budget- An estimate of the income and expenses for a given period.

   Golden Parachute- A clause in an executive contract giving the executive money or other benefits if the executive is fired or leaves a company following a takeover or sale.

   Corporate Raiders- Persons who buy into a company with the hope of taking over that company, often with the aim of breaking the company into pieces and selling the individual pieces.

   Severance Pay- Money paid to a person being laid off or fired by a company.

Questions & Answers

Questions & Answers:

Ask your questions on the BillFitzPatrick.com Forums.

   I am a supply specialist in the Army. When my current enlistment is up, based on my MOS, I'd like to start a package delivery and courier business. I may be an anomaly, but I am a warrior. I am a quieter person and would not feel comfortable blowing my own horn. What can I do?

   Don't worry. You don't have to organize a brass band or wear a clown suit to be successful. Quiet but effective can be good. The best advertising isn't going to come from your horn, but from the testimonials of your satisfied customers. Let others sing your praises.

von Goethe

   Why would anyone want to sell a solid profitable business?

   A business is a means to an end. The end is a good week's pay. It's vacations and cars and education. It's a comfortable retirement.

   If your business was worth $100,000 and someone offered you $150,000, would you sell? Why would the buyer buy? Probably because the business is established and profitable. Perhaps you have the skills of starting, building, and operating businesses, but the buyer doesn't. The buyer doesn't want to take a risk, but rather wants to purchase a turnkey operation ready to run. If you can make a fast fifty thousand dollars, can't you take this premium offer and start the same business again elsewhere?

   As you follow the advice of the Master Small Business Course, you will be challenged to improve your business, to learn more about your business, to become more of an expert. Many people will spend years building a business and yet have no real idea of its market value. You will be different.

Support

Support:


Sandbox

Sandbox:


Question What do you think may happen, both positively and/or negatively to people who are working in unchallenging jobs for many years?

Question Over the next forty years, what types of jobs do you feel will be safe from being eliminated by automation?

Question What skills does Kevin have to bring to a new venture?

Question What preliminary actions do you feel that Kevin should take before he jumps from hardware to pizza?




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