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 One troubled employee can poison a work environment for everyone. If an employee becomes self-absorbed by his or her own personal, outside problems, you can have compassion and you can offer some therapeutic suggestions but individuals must solve their own problems. You are running a business. As an owner or manager you must remain aware of all of your leadership obligations. Be fair but be firm and, for the sake of all, don't allow the situation to fester or linger. Act sooner rather than later. Have a personnel policy in place to deal with troubled employees. At the first sign of concern, bring the employee into the office and have him read the policy. Answer his questions regarding his rights and responsibilities. He should understand that he will be treated with respect in turn for respecting your role in the counseling process and his possible termination. You must be alert, aware, compassionate and decisive. 
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